Privacy Policy

 

Bid9ja Auctions Privacy Policy

Effective Date: December 2025
Last Updated: December 2025

1. Introduction

Welcome to Bid9ja Auctions (“Bid9ja”, “we”, “us”, or “our”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or use our website Bid9ja.com and related services (collectively, the “Service”). By using the Service, you agree to the practices described in this policy.

Bid9ja is an online e-auction platform where registered users can bid on items ranging from gadgets and electronics to vehicles, luxury goods, and special event offerings. (bid9ja.com)

2. Information We Collect

We collect information that you voluntarily provide when you use our Service, including:

a. Registration & Account Information

  • Name

  • Email address

  • Phone number

  • Password and login credentials

b. Profile & Auction Activity

  • Your bids, wins, purchase history, item preferences

  • Interaction logs (browsing and bidding behavior)

c. Payment & Transaction Data

  • Payment method details (processed securely via our payment partners)

  • Transaction confirmation, receipts, and billing information

d. Device & Usage Information

  • IP address

  • Browser information

  • Device identifiers

  • Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

  • Operate, maintain, and provide the Bid9ja Service.

  • Verify your identity and process registrations and bids.

  • Facilitate payments and transactions.

  • Communicate with you about your account, auctions, and platform updates.

  • Improve, personalize and optimize our services.

  • Detect, prevent, and respond to fraud, abuse, or security risks.

  • Enforce our Terms & Conditions.

4. Legal Basis for Processing

Where required by applicable law, Bid9ja relies on the following legal bases to process your data:

  • Contractual necessity: To fulfill our agreement with you when you use the Service.

  • Consent: Where you have consented to specific processing (e.g., marketing communications).

  • Legitimate interests: To improve security, analyze and optimize our Service, and prevent abuse.

5. Sharing Your Information

We may share your information in the following ways:

a. Service & Payment Partners
To complete auctions and process payments, we share necessary information with trusted third-party service providers, including payment gateways, hosting providers, identity verification services, analytics tools, and support platforms.

b. Legal & Safety Requirements
We may disclose your information when required by law, legal process, litigation, or to protect our rights and the safety of users.

c. Business Transfers
If Bid9ja undergoes reorganization, merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

We do not sell your personal information to third parties.

6. Cookies and Tracking Technologies

Bid9ja uses cookies and similar technologies to:

  • Enable core site functionality

  • Remember your preferences

  • Analyze performance and usage trends

  • Provide customized content and ads where applicable

You can manage cookie preferences through your browser settings, but disabling cookies may affect your ability to use the Service.

7. Security Measures

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and access controls. However, no internet transmission is 100% secure, and we cannot guarantee absolute protection.

8. Data Retention

We retain your personal information only as long as necessary to:

  • Provide the Service

  • Comply with legal obligations

  • Resolve disputes and enforce our agreements

When no longer needed, we securely delete or anonymize your information.

9. Your Rights & Choices

Depending on applicable laws, you may have the right to:

  • Access the personal information we hold about you

  • Correct inaccurate or incomplete information

  • Request deletion of your data

  • Object to certain processing activities

  • Withdraw consent (where processing is based on consent)

To exercise these rights or update your information, log into your account or contact our support team.

10. Children’s Privacy

Bid9ja does not knowingly collect personal information from children under the age of 13. If you believe we have inadvertently collected data from a minor, please contact us so we can delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated version on Bid9ja.com with a revised effective date.

12. Contact Us

If you have questions or concerns about this Privacy Policy or your data, please contact our support team:

? Email: support@bid9ja.com
? Help Line: 02013306160

By using Bid9ja, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.