B9A Privacy Policy

Effective Date: [Once continue using our services]

At Bid9ja, your privacy is a top priority. This Privacy Policy outlines the types of personal information we collect, how we use it, and the steps we take to protect your information when you visit and use our website. By using our website, you agree to the collection and use of your information in accordance with this policy.

1. Information We Collect

We collect personal information that you provide to us directly when using our platform, such as:

  • Account Information: When you create an account, we collect details like your name, email address, phone number, and shipping address.

  • Bidding and Purchase Information: Information related to your bids, purchases, payment method, and transaction history.

  • Communication Information: Any messages or feedback you send to us, including email correspondence or customer support requests.

  • Log Data: Our servers automatically collect information that your browser sends whenever you visit our website, including IP address, browser type, device information, and referring URLs.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide Services: To facilitate your account, manage bids, process transactions, and deliver products you purchase.

  • Customer Support: To respond to your inquiries, provide assistance, and resolve issues related to your account or purchases.

  • Improvement of Services: To analyze usage patterns and improve the features, functionality, and user experience of our website.

  • Marketing: With your consent, we may send you promotional emails, newsletters, or special offers that may be of interest to you.

  • Security and Fraud Prevention: To monitor, prevent, and investigate any fraudulent activity or security breaches on our platform.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: We may share your data with trusted third-party service providers who help us manage our website and business operations (e.g., payment processors, shipping providers).

  • Legal Compliance: We may disclose your information if required to do so by law or if we believe such action is necessary to comply with legal obligations, protect our rights, or prevent fraud.

4. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences, personalize content, and analyze site traffic. You can control cookie settings through your browser settings, but disabling cookies may affect your experience on our site.

6. Your Rights and Choices

You have the right to:

  • Access Your Information: You can access and update your account information at any time through your account settings.

  • Delete Your Account: You can delete your account by contacting our customer support team. Please note that we may retain certain information as required by law or for legitimate business purposes.

  • Opt-out of Marketing Communications: If you no longer wish to receive promotional emails or newsletters, you can unsubscribe using the link in the email or by contacting us directly.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

Our website is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children. If we discover that we have collected information from a child under the age of 13, we will take steps to delete that information.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Bid9ja HQ